If you are a member of a Private Health Fund you should check your level of coverage before taking out ambulance cover subscription. In accordance with our terms and conditions Ambulance Cover is not refundable in part or in full and therefore you will NOT be entitled to a refund in the event you are otherwise insured. Also it is important to note that under our existing terms and conditions if you hold private health insurance you may receive a transport account and this is to be submitted to your insurer for payment in the first instance.
Note: The pension concession card rate does not apply to health care card or senior card holders. If you hold a DVA pension please contact our Customer Service Centre on 1300 136 272 during office hours.